Contact Gorilla Uganda and Native Africa Tours
Contact Gorilla Uganda when you want a private gorilla trekking or wildlife journey planned around your own dates, group and travel style. Gorilla Uganda is operated by Native Africa Tours, with local offices in Uganda and Rwanda. The open inquiry form above is the fastest way to share all the information needed for a useful first proposal. It asks for your name, email, nationality, WhatsApp number, travel date, number of days, number of people, accommodation level, budget, destinations, activities and special requests. Every completed inquiry is sent directly to trek@gorillauganda.com. You can also use the office telephone and WhatsApp details below when you need a shorter conversation before completing the form.
Uganda office in Kasese
Our Uganda office is located at Plot 35, Stanley Street, Office Number 2, Kasese, Uganda. Call or send a WhatsApp message to +256 759 392 905. Kasese is an important tourism centre near Queen Elizabeth National Park and the Rwenzori region, giving the local planning team practical knowledge of western Uganda routes. From here, a journey can connect the savannah, crater lakes and boat experiences around Queen Elizabeth with chimpanzee tracking in Kibale, gorilla trekking in Bwindi or Mgahinga, and relaxed time around Lake Bunyonyi. Review the Uganda safari collection before contacting us if you want examples of possible route lengths and destination combinations.
Rwanda office in Kigali
Our Rwanda office is located at KN 4 Street, Legio Mariae Building, Kigali, Rwanda. Call or send a WhatsApp message to +250 793 531 103. Kigali is a practical arrival point for Rwanda journeys and selected cross-border routes into southwestern Uganda. A specialist can explain how Volcanoes National Park, Akagera National Park, Nyungwe, Lake Kivu and Kigali can fit together, or how a Uganda gorilla safari may begin and end in Rwanda when border and permit arrangements are suitable. Use the Rwanda safari collection to compare private itineraries, then include your arrival flight or preferred starting city in the inquiry.
What to include in your message
A useful safari inquiry begins with an approximate travel window, even when flights are not confirmed. Tell us how many adults and children are travelling, the ages of younger travellers, the number of days available and whether you prefer budget, mid-range, luxury or mixed accommodation. Mention the experiences that are essential, such as mountain gorilla trekking, chimpanzee trekking, classic game drives, birding, hiking, rafting, culture or a Zanzibar beach extension. Share any mobility concerns, dietary requirements, room preferences or celebration plans at the beginning. These details help the team avoid unsuitable routes and prepare a first proposal that is closer to your expectations. Browse gorilla safaris or the complete safari package library for ideas.
Gorilla and chimpanzee permit planning
Gorilla and chimpanzee experiences use controlled permits and official operating rules. Availability can affect the best travel dates, trekking sector, accommodation location and order of the complete itinerary. Do not make a non-refundable decision based only on a package title. Send the preferred country, approximate dates and number of trekkers so availability can be checked through the correct process. Official background information is available from Uganda Wildlife Authority and Visit Rwanda, but current availability and payment instructions must be confirmed for the specific booking. The team will also explain age, health and trekking guidance that may affect individual travellers.
Planning Congo, Tanzania, Kenya and Zanzibar journeys
Use the correct destination collection when your holiday goes beyond Uganda and Rwanda. The Congo safaris page contains routes with a genuine Congo component. The Tanzania safaris page focuses on Tanzania parks and routes, while Kenya safaris covers Kenya journeys and Zanzibar safaris gathers island and beach extensions. These packages are kept separate from the Gorilla Safaris collection unless they truly combine with gorilla trekking. For multi-country travel, include the international arrival point, departure point and total number of available nights. Border procedures, regional flights and long road transfers need to be sequenced carefully rather than treated as small details.
How the private proposal is prepared
After receiving your inquiry, the local team reviews the route, travel time, permits, likely accommodation, vehicle use and the balance between active and relaxed days. A private proposal is then shaped around the group rather than copied without checking. The first version can be adjusted when you want a different lodge level, slower pace, shorter transfer or another experience. A clear budget range helps the planner avoid suggesting properties that are far above or below the intended comfort level. If dates are flexible, say so because a small change may improve permit or lodge availability. Learn more about the operator on the About Us page before confirming.
Responsible and realistic safari advice
The planning team will not promise a wildlife sighting that nature cannot guarantee. Guides and rangers use experience, tracks, habitat knowledge and current conditions to create the best reasonable opportunity while following conservation rules. Travellers should keep the required distance from animals, listen to ranger instructions, stay on approved routes and avoid any activity that puts wildlife or communities under pressure. Independent conservation context can be found through IUCN. Tell us when photography, birding, culture, accessibility or family travel is especially important so these priorities can be considered honestly in the route.
Email, phone and WhatsApp response
Email is best for a detailed proposal because it keeps the itinerary, inclusions and adjustments in one clear conversation. Write to trek@gorillauganda.com or submit the form above. WhatsApp is useful for quick questions, confirming that an email was received or sharing a simple update. Use Uganda +256 759 392 905 or Rwanda +250 793 531 103. Please do not send card details, passwords or other sensitive login information through the website form or ordinary messaging. A team member will explain the approved booking and payment process after the itinerary and services are agreed.
Start your safari conversation
You do not need a perfect itinerary before contacting Gorilla Uganda. A strong first message can be simple: who is travelling, when you hope to travel, how long you have, the comfort level you prefer and the two or three experiences that matter most. The form already includes spaces for these details and sends them to the correct company email. If you are comparing routes, open the relevant internal pages in separate tabs and mention the package titles that feel closest. The local team can then remove unnecessary travel, add practical rest and explain which connections are realistic. Complete the open form above to begin a private Uganda, Rwanda, Congo, Tanzania, Kenya, Zanzibar or combined East Africa safari conversation.